Q. Does the 12' jib require a tripod?
A. No. It includes a crane stand that allows the jib to pan and tilt 360 degrees and supports up to 100 lbs..
Q. What cameras will fit on the jib?
A. Any camera that is 8 lbs or under and has a standard 1/4-20 screw mount.
Q. Will you ship outside the USA?
A. No, currently we do not ship outside the US.
Q. Does the jib have a brake?
A. Currently the jib does not have a brake. If properly balanced the crane will remain stationary.
Q. Where can I get the weights for the jib?
A. Any sporting goods store. Walmart tends to have the cheapest price. Uses standard barbell weights. Amount of weight depends on the size of your camera. Typically, about 5-6 times the weight of your camera is required for the 12' jib. 3-4 times for the 8' jib. 2-3 times for the 5' jib.
Q. What type of tripod is required for the 5' or 8' jibs?
A. A heavy duty tripod w/ head (1/4-20 mount) capable of supporting the weight of the crane, camera, and counter weights.
Q. When will my jib ship?
A. Jibs will typically ship 48 hours after purchased excluding weekends and holidays. They are shipped Fedex Ground.
Q. What is your return policy?
A. If you would like to return the jib, you must email us within 3 days for receiving the jib for an RGA#. You must ship out the jib in the original packinging within 2 days of receiving your RGA#. Jib must be received in same re-sellable condition. If damaged, fees may be assessed. Refund will be credited to credit card minus original shipping fees.